We want you to love what you ordered from us. If something is not right and you’re not delighted with your purchase, please let us know. We will gladly accept returns of any defective Bruvi Beverage B-Pod® within 30 days of date of order. Please contact our Customer Care team with your order number and details about the product in question. We will respond promptly with a RMA and the return instructions. A credit, less any shipping, will typically be processed within 7-10 business days after receipt of your return and will post to the credit card used to make the purchase.