Orders

Purchasing Questions

• Where can I buy B-Pods?
• Do you offer Auto Delivery of B-Pods?
• Do you offer any discounts or promotions?
• Can promotional discounts be combined?
• What is the cost of B-Pods?
• Will tax be charged to my order?

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Shipping

• Does Bruvi offer free shipping?
• When will my order ship?
• Do you offer expedited shipping?
• How much does shipping cost?
• How long does shipping take?
• What shipping options are available? What carriers do you use?

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Order Tracking

• Will I be able to track my order?
• My order tracking number said it was delivered, but I did not receive it. What should I do?

Pre-Orders

• Do you charge my credit card with pre-order or when you ship?

Returns & Exchanges

• What is your return policy for Bruvi brewers?
• What is your return policy for B-Pods?
• What is your return policy for Bruvi accessories?
• How do I return gifts?
• How do I return an unwanted order?
• How long will it take to be refunded for a returned order?

Warranty

• Does your warranty cover all brewer purchases?
• What is your warranty?