Orders

Purchasing Questions

• Can I change an order I just placed?
• What are certified first generation Bruvi brewers?
• What's included in the Bruvi Bundle?
• Where can I buy B-Pods?
• Do you offer Auto Delivery of B-Pods?
• Can promotional discounts be combined?

See all 10 articles

Shipping

• Does Bruvi offer free shipping?
• How does Direct from Vendor Shipping work?
• When will my order ship?
• Do you offer expedited shipping?
• How much does shipping cost?
• How long does shipping take?

See all 11 articles

Order Tracking

• Will I be able to track my order?
• My order tracking number said it was delivered, but I did not receive it. What should I do?

Pod Auto Delivery

• What are the Curated Collections?
• How does Auto Delivery work with the Bruvi Subscription Bundle?

Pre-Orders

• Do you charge my credit card with pre-order or when you ship?

Returns & Exchanges

• What is your return policy for Bruvi brewers?
• What is your return policy for B-Pods?
• What is your return policy for Bruvi accessories?
• How do I return gifts?
• How do I return an unwanted order?
• How long will it take to be refunded for a returned order?

Warranty

• Does your warranty cover all brewer purchases?
• What is your warranty?