Orders

Pre-Orders

• If I pre-order, when will I get my Bruvi system?
• Can I pre-order additional B-Pods?
• Do you charge my credit card with pre-order or when you ship?
• If I pre-order and change my mind, can I get a refund?
• If I order pod auto-delivery during pre-order, when will I be charged?

Purchasing Questions

• Where can I buy B-Pods?
• Do you offer auto-delivery of B-Pods?
• What is the cost of B-Pods?
• When can I purchase a Bruvi brewer?
• Will tax be charged to my order?
• Is Bruvi available outside of the US?

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Shipping

• Does Bruvi offer free shipping?
• How much does shipping cost?
• How long does shipping take?
• What shipping options are available? What carriers do you use?
• Where do you ship to?
• Does Bruvi ship to military (APO, DPO, FPO) addresses?

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Order Tracking

• How can I track my order?
• My order tracking number said it was delivered, but I did not receive it. What should I do?

Returns & Exchanges

• What is your return policy for Bruvi brewers?
• What is your return policy for the Bruvi Bundle pre-orders?
• What is your return policy for B-Pods?
• What is your return policy for Bruvi accessories?
• How do I return gifts?
• How do I return an unwanted order?

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Warranty

• What is your warranty?