This can happen if cold water is poured into the water tank. Allow the water to reach room temperature before brewing. You can also hit the 'hotter' icon to brew hotter beverages.
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Bruvi® is NOT affiliated with Keurig Dr Pepper, Inc. Keurig® and Societe des Produits Nestlé S.A. K-Cups® are registered trademarks of Keurig Dr Pepper, Inc. and Nespresso® is a registered trademark of Societe des Produits Nestlé S.A.