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Brewed for Good
  1. Customer Care
  2. Troubleshooting

Troubleshooting

Having issues? Check here for easy tips to get brewing again.

Brew Troubles

  • When I insert a B-Pod, it falls through the brew chamber into the waste bin. How do I fix that?
  • Why can't I brew a second B-Pod?
  • Why are some icons for cup sizes or beverage options not lighting up?
  • Why does the coffee seem to be flowing slower than usual?
  • Why is my beverage not hot enough?
  • Why won’t the brewer handle open and close smoothly?
See all 9 articles

Error Notifications

  • What does it mean when the brewer is flashing Tea and 10 oz buttons?
  • My new Bruvi brewer is displaying only the TEA and 10oz icons and I can't perform the initial cleansing cycle. What does that mean?
  • How to use the water injector to troubleshoot the water pump
  • How to use the Bruvi Needle Cleaning Tool
  • How do I know if my brewer has an error notification?

Wi-Fi Issues

  • This section is coming soon.
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Bruvi® is NOT affiliated with Keurig Dr Pepper, Inc. Keurig® and Societe des Produits Nestlé S.A. K-Cups® are registered trademarks of Keurig Dr Pepper, Inc. and Nespresso® is a registered trademark of Societe des Produits Nestlé S.A.

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